Condition of Use
AutoCango is a service of “Shanghai Cango Network Technology Co., Ltd.”, which uses the “AutoCango.com“,“AutoCango” name as a trademark. Shanghai Cango Network Technology Co., Ltd., and their affiliates (together, “AutoCango”) provide website features, applications and other products and services subject to the following conditions. Last updated: 2024/01/01
When you visit, sell or shop at AutoCango, use AutoCango products or services, use AutoCango applications, or use software provided by AutoCango in connection with any of the foregoing (collectively, “AutoCango Services”), you agree to these conditions. Please read these Conditions of Use carefully. In addition, when you use any current or future AutoCango Services or visit or sell through or purchase from any business affiliated with AutoCango, whether or not included in the AutoCango site, you also will be subject to the guidelines and conditions applicable to such service or business.
AutoCango fully understands your concern over personal privacy and our use of your Personal Information. Whether you visit our website, to utilize our services, or you simply browse through our website, we will protect your Personal Information at out best. Our Privacy Policy also governs your use of AutoCango Services.
When you use AutoCango Services, send inquiry or e-mails to AutoCango, you are communicating with AutoCango electronically. By communicating with AutoCango electronically, you consent to receive communications from AutoCango electronically (including but not limited to Email, SMS and other forms of electronic communication). AutoCango will communicate with you by SMS, e-mail, posting notices on this site, or through other AutoCango Communication Services. You agree that all agreements, notices, disclosures and other communications that AutoCango provides to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any AutoCango Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of AutoCango or its content suppliers and protected by copyright laws of China and international copyright laws. The compilation of all content included in or made available through any AutoCango Services is the exclusive property of AutoCango and protected by copyright laws of China and international copyright laws. All rights on the information provided in or through any AutoCango Services and images, etc., are reserved.
Graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of AutoCango. AutoCango’s trademarks and trade dress may not be used in connection with any product or service that is not AutoCango’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AutoCango. All trademarks not owned by AutoCango that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AutoCango.
subject to your compliance with these Conditions of Use and your payment of any applicable fees, AutoCango or its content providers grant you a limited, non-exclusive, non- transferable, non-sublicensable license to access and use AutoCango Service. This license does not include any resale or commercial use of any AutoCango Service; any collection and use of any product listings, descriptions, or prices; any derivative use of any AutoCango Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by AutoCango or its licensors, suppliers, publishers, rights holders, or other content providers. No AutoCango Service, nor any part of any AutoCango Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without expressed written consent of AutoCango. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of AutoCango (including images, text, page layout, or form) without expressed written consent. You may not use any Meta tags or any other “hidden text” utilizing AutoCango’s name or trademarks utilizing AutoCango’s name or trademarks without AutoCango’s expressed written consent. You may not misuse the AutoCango Services. You may use the AutoCango Services only as permitted by law. The licenses granted by AutoCango terminate if you do not comply with these Conditions of Use or any Service Terms.
If you use any AutoCango Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. AutoCango does not sell the AutoCango Service for children, but it sells them to adults (20 years old or older) only. If you are under 20 years old, you may use the AutoCango Service only with authorization from a parent or legal guardian. AutoCango reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. AutoCango reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you are deemed to have granted AutoCango a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted AutoCango and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify AutoCango for all claims resulting from content you supply. AutoCango has the right but not the obligation to monitor and edit any activity or content. AutoCango takes no responsibility and assumes no liability for any content posted by you or any third party.
AutoCango respects the intellectual property of others. If you believe that your work has been copied or used in a way that constitutes copyright infringement or other intellectual property, please contact us with necessary details through our Contact us section shown in the site.
Your order is an offer to purchase the product. If you order a product through AutoCango, this site will send you an “Invoice” to pay. After AutoCango receives payment receipt confirmation from its affiliates, it will send you a “payment confirmation” e-mail indicating that your payment has been received and mentioning the details of the order. Upon payment confirmation, AutoCango will dispatch your purchased product and will send you a “shipment confirmation” e-mail. For all products sold in AutoCango, regardless of the payment method and shipping option you choose, your offer to purchase the product is accepted and a contract is established between you and the owner of the product (mentioned in the “shipment confirmation”), when this site sends you a “shipment confirmation” e-mail. Notwithstanding the foregoing, for digital content download products, your offer to purchase the product is accepted and a contract is established between AutoCango and you, when this site sends you an “order confirmation” e-mail, and for pre-orders, your offer to purchase the product is accepted and a contract is established when this site sends you an “order confirmation” e-mail notifying you that the pre-ordered product has become or will be available for download. If you have ordered multiple products in one order and AutoCango sent you a “shipment confirmation” e-mail with respect to only a part of such order, then a contract will not be established concerning the other products until the “shipment confirmation” e-mail for those products is sent separately.
During a deal, all users of AutoCango are required to be available for communication via both email and phone. During a deal, in case there is not enough information or payment for AutoCango to deliver the product to you, and if AutoCango cannot contact you for 15 days, even after trying via both email and phone calls multiple times, it will mean that you have cancelled the deal. If you ask for cancellation of a deal after we have received your sent amount, we will charge 50% of the invoiced amount or $2000, whichever higher, as a cancellation fee. In such case, we will send the refund amount to you, after deducting the fee, at your bank cost. After we have shared the shipping schedule with you, no refund will be available, even if you cancel the deal. If we cancel the deal for unavoidable reasons at our side (for example, the product or the service has been damaged or not available), we will refund you 100% of the amount received at our bank, and you will bear necessary bank cost. Though we always try to make it fast, the amount of time required to complete the refund process will differ based on the processing capacity of our Return Center and the payment method selected. We will notify you by email once the procedure is completed. No interest will accrue with respect to amounts to be refunded by AutoCango.
Title for all items purchased from AutoCango (except for digital content download products) will pass to you, when the product reaches its destination if shipped to a domestic destination, or when the original documents including BL is mailed to you after shipment to an oversea destination, regardless of the payment method and shipping option you choose, if not advised otherwise.
In case of imports, the buyer will be responsible to confirm the import laws and customs duties with the authorities in the importing country before they make a purchase AutoCango. AutoCango will not be responsible for any claim related to such rules or issues.
AutoCango attempts to be as accurate as possible. However, AutoCango does not warrant that product descriptions or other content of any AutoCango Service is accurate, complete, reliable, current, or error-free. If a product sold in AutoCango is not as described, we will do an in-depth inspection neutrally and will notify you about claim solve, product return and refund decisions.
Except where noted otherwise, the “FOB”and the“Price” displayed on our website represents retail price offered by our website. When an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. Generally, if our website displays two prices for a certain product and one price is modified by strike-through, the struck-through price is the Previous Price and the other price is the Current Price; if only one price is displayed, such figure is the Current Price. Our site attempts to maintain accuracy of product descriptions on the site as possible. However, if there is incorrect price information or price related information on the site, we will make price adjustments as follows: If an item’s correct price is lower than our stated price, we will charge the lower amount. If an item’s correct price is higher than our stated price, AutoCango will, at its discretion, either contact you before shipping to inform you of the correct price and ask for shipping instructions, or cancel your order and notify you of such cancellation. The above policy applies to products sold by AutoCango only. Third party sellers may have different policies regarding price adjustment.
These Conditions of Use apply to any software (including any updates or upgrades to the software and any related documentation, “AutoCango Software”) that we make available to you from time to time for your use in connection with AutoCango Services (the “AutoCango Software”).
You may use AutoCango Software solely for purposes of enabling you to use and enjoy the AutoCango Services as provided by AutoCango, and as permitted by the Conditions of Use. You may not incorporate any portion of the AutoCango Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the AutoCango Software or otherwise assign any rights to the AutoCango Software in whole or in part. You may not use the AutoCango Software for any illegal purpose. We may cease providing any AutoCango Software and we may terminate your right to use any AutoCango Software at any time. Your rights to use the AutoCango Software will automatically terminate without notice from us if you fail to comply with any of these Conditions of Use or any other terms. Additional third party terms contained within or distributed with certain AutoCango Software that are specifically identified in related documentation may apply to that AutoCango Software (or software incorporated with the AutoCango Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any AutoCango Services is the property of AutoCango or its software suppliers and protected by copyright laws of China and international copyright laws.
When you use the AutoCango Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.
You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the AutoCango Software, whether in whole or in part, or create any derivative works from or of the AutoCango Software.
In order to keep the AutoCango Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
You must comply with all applicable Import, Export and Re-Export restrictions and regulations that may apply to the AutoCango Software.
Parties other than AutoCango operate stores, provide services, sell products or list advertisement on this site, and this site may link to sites of affiliated companies and certain other companies. AutoCango is not responsible for examining or evaluating, and does not warrant the products of such business or individual or the content of their Web sites. AutoCango does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
THE AutoCango SERVICE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AutoCango SERVICE ARE PROVIDED BY AutoCango ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. AutoCango MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AutoCango SERVICE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS SITE OR THE AutoCango SERVICE, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AutoCango DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
AutoCango DOES NOT WARRANT THAT THE AutoCango SERVICE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AutoCango SERVICE; AutoCango’S SERVERS, OR E-MAIL SENT FROM AutoCango ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AutoCango WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AutoCango SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. IF A PRODUCT SOLD TO YOU THROUGH THE AutoCango SERVICE CAUSES YOU TO SUFFER PHYSICAL OR MATERIAL LOSS, AND SUCH LOSS IS ATTRIBUTABLE TO AutoCango’S NEGLIGENCE, AutoCango’S LIABILITY SHALL BE LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE OF THE PRODUCT.
LAWS IN CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting AutoCango.com, you agree that the laws of China, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and AutoCango, and/or any other affiliates.
In addition to venues permitted by law, the Shanghai Pudong District Court shall be designated venue as a non-exclusive for any dispute relating to your access to AutoCango.com or to products or services you purchase through AutoCango.com. However, for business customers, the Shanghai Pudong District Court shall be the exclusive venue for such disputes.
Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to AutoCango.com & use of AutoCango Services. AutoCango reserves the right to make changes to this site, provided services, policies and these Conditions of Use at any time. If any part of these Conditions of Use shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
This site (URL: www.AutoCango.com) is managed and operated by Shanghai Cango Network Technology Co., Ltd. You can contact AutoCango by sending an E-mail to the following address for questions on functions of our website. If you’d like to provide feedback or comments to AutoCango, you can also do so by sending an e-mail, in either Chinese or English, to the e-mail address provided below.
Email: service@autocango.com